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Urgent help need please ! vps problem !

Discussion in 'Domains and Hosting' started by bilelbboy, Jul 22, 2017.

  1. bilelbboy

    bilelbboy Affiliate affiliate

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    Hello
    Even thought i've installed (cpanel/whm 64 bit) os in my vps but when i try to access the cpanel page, it doesn't load !!!
     

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  2. Voluum
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    T J Tutor

    T J Tutor GM Administrator Certified Vendor Dojo Master affiliate

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    Who is your host?

    Have you contacted support at your host?
     
  4. bilelbboy

    bilelbboy Affiliate affiliate

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    Yes but it's been a day and ther's nothing
    my host is time4vps
     
  5. Certified
    T J Tutor

    T J Tutor GM Administrator Certified Vendor Dojo Master affiliate

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    I suggest you get a better host that you can reach by phone 24/7/365!
     
    utdream and VirtualGlobalPhone like this.
  6. thelegend

    thelegend Affiliate affiliate

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    Your host its slow answering and this its not good maybe have some patience or try another host if you see they dont care
     
  7. MxyzptlkFishStix

    MxyzptlkFishStix Well-Known Member affiliate

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    Connect via non-SSL (http).
    Login.
    Regenerate your self-signed cert.
    Connect via SSL (https).
     
    T J Tutor likes this.
  8. utdream

    utdream Service Manager Service Manager affiliate

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    I agree with TJ. You need a better host with better support!

    For the actual error you're getting, "Connection Refused" usually means that nothing is actively listening on that port.
    1) Check to make sure cPanel is on and listening to the port. You can do this with this command (as root):
    # netstat -ltpn
    2) Check to make sure your firewall isn't blocking the port. You can check your firewall rules with this command (as root):
    # iptables -L

    Hope this helps!
     
    T J Tutor likes this.
  9. no2pencil

    no2pencil Affiliate affiliate

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    Both of TJ's points are what I would have answered.

    1.) If you are paying for a service, use their support when something is not working correctly.
    2.) If they are unable to provide support, migrate to a new provider.

    Without having access to their system, it's nearly impossible to answer support questions when expected behavior is not occurring.
     
MI