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Support Google Ads Not Approved - Malicious or Malware Activity

Discussion in 'Support and Feedback' started by TravelingAffiliate, Aug 5, 2018.

  1. TravelingAffiliate

    TravelingAffiliate Affiliate affiliate

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    Hey guys.

    So I have a very frustrating problem.
    I am building a website, a very simple one.
    I mainly use him to create landing pages for different offers.

    Recently I have tried to set up a Google Ads for it.
    By my ads got disapproved because:
    Malicious, Malware or unwanted activity.

    I contacted Google support in order to figure that out, and their representative gave me a list of links that need to be removed.

    I hired a developer on Fiverr to help me with that because I am not a technical guy.
    He removed all the links.

    I asked from Google Rep to check again, and then still, nothing solved.
    He sent me another list of links.
    I asked again from the developer to remove them.
    Now, we got to a point that the links are part from my base plugins of WordPress.
    If I will remove them, the website will be broke and nothing will be there.

    I will say that I am using
    - Wordpress.
    - My hosting is BlueHost.
    - I am using Divi Builder (paid license) to create my site.
    - And I'm also using Thrive Quiz (Paid as well).

    I am afraid that I will need to remove everything and start from scratch, do you think that this is the solution?

    Does someone have experience with it?

    Thanks
     
  2. Voluum
  3. Paid Affs

    Paid Affs Affiliate Manager Affiliate Manager affiliate

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    Remove links or Re-create website from starting point which follow google ads policy.
     
    TravelingAffiliate likes this.
  4. azgold

    azgold Super Moderator Super Mod moderator affiliate

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    If it is a new site, where are all the malicious links coming from? Or was G referring to the offer links?
     
    Marc likes this.
  5. TravelingAffiliate

    TravelingAffiliate Affiliate affiliate

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    The links are coming from the plugins I guess.
    But I have tried to remove them.

    If you want I can send it privately if that can help you understand, and me to solve this.
     
  6. TravelingAffiliate

    TravelingAffiliate Affiliate affiliate

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    Yeah I guess that is what I will have to do eventually.
    But honestly, the plugins I am using are paid license, at list those they mentioned, like Divi Builder or Thrive Quiz.

    So I don't know what I can do.
    Because the Divi Builder is helping me build the pages.
     
  7. Graybeard

    Graybeard Well-Known Member affiliate

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    Another wordpress success story.

    What plugins are you using? ^^^ sorry you said above
    When links keep reappearing you have been hacked.
    I have seen Filezilla FTP compromised when its run on a Windows os.
    Remove all of it and reinstall Filezilla (if that is the case) use SFTP (if you can)
    Start by changing all of the wordpress passwords ;)

    (If you haven't already).
     
    T J Tutor likes this.
  8. Graybeard

    Graybeard Well-Known Member affiliate

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    ***added>> I would ssh into the top wordpress directory

    then search like this:

    $ egrep -rni 'bad_thing|bad_thing|bad_thing'
    substitute the url domain for bad_thing ^^
    see if it is in the web base ...
     
    TravelingAffiliate likes this.
  9. TravelingAffiliate

    TravelingAffiliate Affiliate affiliate

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    Hey man, do you mind us to talk about it more.
    It’s just that I am not a tech guy. And the things you said are make sense is just that I am not sure how to do it correctly.

    Will be happy to get your support on how to do that things.

    I am really lost ‍♂️
     
  10. Certified
    T J Tutor

    T J Tutor Administrator Administrator Certified Vendor Dojo Master

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    • Harden WordPress (look it up, it's easy)
    • If you are on a shared server, this is likely your issue. The IP is likely shared with spammers.
    • Use a VPS and a clean IP (check your current and future IP's with MXToolBox for IP's spam history.
    • Install an SSL certificate. They're free from CPanel with your VPS at BlueHost and controlled in your WHM.
     
    TravelingAffiliate likes this.
  11. TravelingAffiliate

    TravelingAffiliate Affiliate affiliate

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    Thanks. So basically you think I should delete my website, and just upgrade to VPS at BlueHost?
    I have SSL Certificate, with Cloudflare
     
  12. Certified
    T J Tutor

    T J Tutor Administrator Administrator Certified Vendor Dojo Master

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    In addition, Graybeard is very "in the know". You may not be tech guy, but you are in the information business which requires becoming a little bit knowledgeable about the tools you use. For what you're doing, start learning. You should not need a tech guy, just your brain and good advice from the members!

    We are all learning something new everyday, EVERY DAY! This industry and the technology are changing everyday and we all need to learn as we go each day. After a while you will be caught up, but plan on being a constant student and you will do fine!
     
    TravelingAffiliate likes this.
  13. Certified
    T J Tutor

    T J Tutor Administrator Administrator Certified Vendor Dojo Master

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    You can transfer it, but since you have issues, I would most certainly start from scratch if it were me.

    Also, pay close attention to what Graybeard had to say about FileZilla, use SFTP!
     
    TravelingAffiliate likes this.
  14. TravelingAffiliate

    TravelingAffiliate Affiliate affiliate

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    Definitely, and yeah.I have spoke with @Graybeard, awesome guy.

    I think that my step to solve it will be:

    - Learn how to save my website files.
    - Save all the content and pages.
    - Delete all plugins, every single one of them.
    - Reinstall the important ones.
    - create a single page lander.
    - Resubmit and check my website with google representative.
     
  15. Certified
    T J Tutor

    T J Tutor Administrator Administrator Certified Vendor Dojo Master

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    Don't forget the VPS and using a clean IP!
     
  16. TravelingAffiliate

    TravelingAffiliate Affiliate affiliate

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    I need VPS and clean IP??!

    You have an advice with who I should get that?
     
  17. Certified
    T J Tutor

    T J Tutor Administrator Administrator Certified Vendor Dojo Master

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    BlueHost! Are you on a shared server at present?
     
  18. TravelingAffiliate

    TravelingAffiliate Affiliate affiliate

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    Yeah I am.
    I am with shared hosting.

    VPS was expensive when I started.
     
  19. Certified
    T J Tutor

    T J Tutor Administrator Administrator Certified Vendor Dojo Master

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    Shared servers are abused by spammers, they do not load fast, and they usually have IP's that are identified by SpamRats and others as unsafe IP's. Never use a shared server in this business!

    BlueHost VPS's start a $30 a month. That is not expensive. You can scale them up on features as needed too. I have several of their VPS's and dedicated servers. I've been with them for at least 8 years. They're VPS support is a dedicated support for VPS and has been quite good since I've been with them. I am also testing LiquidWeb now, but they are about twice the price. I have a couple of large projects coming up and they have some great Managed Server options for big projects. We moved AffiliateFix to them a few months ago.

    You must have at least a VPS and then maybe a dedicated server down the road when traffic requires it.
     
    TravelingAffiliate likes this.
  20. TravelingAffiliate

    TravelingAffiliate Affiliate affiliate

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    Yeah you right.
    The thing is that I am not sure that this is the problem.

    I will try everything until I will figure a solution.
    If needed I will start from scratch, with new domain.
     
  21. Graybeard

    Graybeard Well-Known Member affiliate

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    Yes, you hit the nail right on the head ... never ending. I have had to 'reversion' many Internet beliefs one or more times is the past 18 years ... This is why much of humanity never gets past Facebook -- too mind boggling :p Netflix, YouTube and the Porn Tubes have really capitalized on the confusion -- providing a familiar place for the consumer.

    I have a neighbor that says: "I work on the computer" :D
     
    Last edited: Aug 7, 2018
    TravelingAffiliate and T J Tutor like this.
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