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What can automation do for your e-commerce business?

Irina Bodan

Member

Social media marketing automation​

Social media is a potent marketing channel for e-commerce businesses. The number of global users of social networks is vast and climbing. 54% of social media users research products via their preferred platform.

The fact that those online shops devote so much time and energy to social media marketing is not surprising. Social media marketing that works requires constant effort. You must consistently produce and distribute engaging content for your audience.

With process automation in this area, your firm can reap the rewards of social media presence without having to devote so many staff hours. There are loads of web apps or other tools out there to automate your social media. You can create posts en masse and then use tools to schedule when and how they’re distributed.

Purchase order automation​

Even what may seem like a more complex area of your business can benefit from automation. Think about how you order inventory from suppliers. At a certain point, you decide that you need more stock. Then, you raise a purchase order with your preferred supplier and arrange for them to deliver. There’s no reason that the whole process can’t get automated.

With automation, you can get purchase orders raised according to incoming sales. When a purchase reduces your stock to a predetermined level, the order can be generated automatically. You can even create rules about first-choice suppliers for different items.

Purchase order tracking is also more straightforward with automation. You don’t have to flip between stock sheets, emails, and other documents. Everything gets done within one management system.

Review automation​

If there’s one thing that can convince your audience to buy from you, it’s the review or testimonial of a previous customer.

Customer feedback.​

Once a consumer makes a purchase, e-commerce automation can assist you collect the customer feedback. By looking into customers' past purchases and browsing habits, you may design more focused marketing campaigns while saving time and money.
 

Social media marketing automation​

Social media is a potent marketing channel for e-commerce businesses. The number of global users of social networks is vast and climbing. 54% of social media users research products via their preferred platform.

The fact that those online shops devote so much time and energy to social media marketing is not surprising. Social media marketing that works requires constant effort. You must consistently produce and distribute engaging content for your audience.

With process automation in this area, your firm can reap the rewards of social media presence without having to devote so many staff hours. There are loads of web apps or other tools out there to automate your social media. You can create posts en masse and then use tools to schedule when and how they’re distributed.

Purchase order automation​

Even what may seem like a more complex area of your business can benefit from automation. Think about how you order inventory from suppliers. At a certain point, you decide that you need more stock. Then, you raise a purchase order with your preferred supplier and arrange for them to deliver. There’s no reason that the whole process can’t get automated.

With automation, you can get purchase orders raised according to incoming sales. When a purchase reduces your stock to a predetermined level, the order can be generated automatically. You can even create rules about first-choice suppliers for different items.

Purchase order tracking is also more straightforward with automation. You don’t have to flip between stock sheets, emails, and other documents. Everything gets done within one management system.

Review automation​

If there’s one thing that can convince your audience to buy from you, it’s the review or testimonial of a previous customer.

Customer feedback.​

Once a consumer makes a purchase, e-commerce automation can assist you collect the customer feedback. By looking into customers' past purchases and browsing habits, you may design more focused marketing campaigns while saving time and money.
Nice explanation Irina!

This explains well on how automation really works in solving nowadays business problems. Every business owners need to be ultilizing automation to increase production and ultimate results. Automation also can be one way for them to generate even more sales as well as increasing ROI.
 
I think the Review Automation and Customer Feedback points will keep on gaining importance in light of the EEAT updates and the weight each line of UGC adds to the domain's overall trustworthiness. So, enticing users to get vocal about their experiences is a must.

I'd also argue that electronic filing system software is essential to help you keep track of things. Being to able to set rules and leverage the automatic routing of new PDFs and files to the correct folder is a huge time-saver. As most e-commerce businesses comprise members in various time zones, a DMS with advanced searching features and editing options is nigh essential in my opinion. Without such a system governing the daily workflows, a business will probably end up losing time on menial tasks.
 
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I think your point on social media optimization is very important! Social media is a gold mine for leads for an e-commerce business. Automating certain actions and replies ensures that a business is able to capture all the leads interested in their product. I think social media automation extending to customer support, to a certain extent, will also be very effective in building a good brand reputation
 
MI
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