Anyone experienced moving from one affiliate program to the next because the first one is no longer working with some of our tools? What to do?

[mariathompson]

Hello. We have been using Refersion for a while. We're doing good and our revenue have reached close $200k+.
They have pretty good merchants that apply automatically then bring in good amount of revenue.

However, last month our third-party Carthook checkout app via Shopify is no longer responding nicely to Refersion.
It has been 15 days and we were told NO way to fix this and not able to track sales so we don't know how to pay our affiliates.

Our IT guys heard so much about ShareASale. How is this one vs Refersion?
How do you guys transition from one affiliate tool to another without losing your affilaites?

 

[T J Tutor]

Carthook checkout app via Shopify is no longer responding nicely to Refersion.

One would think they would be smart about this and see to every users satisfaction to fix things.

Our IT guys heard so much about ShareASale.

I suppose they are an option, but I would be more prone to use a platform like TapAffiliate, Post Affiliate Pro, Partner Stack, iDevAffiliate, or Everflow.

How do you guys transition from one affiliate tool to another without losing your affilaites?

Some of the companies will help you do this. You will need a buffer period and you will definitely be sending out a lot of emails to help everyone get through it.

 

[mariathompson]

OMG! Sounds like I am going back to Day 1 Have only heard these affiliate platforms today. Thanks
TJ, I will check each of them.

M

 

[IvisHwang]

What is your main product? Earning $200,000 is really cool! Our company is in the business of vacuum cleaners. Hope we can have such good luck too.