Voluum adding and using a custom domain

[Antary]

Hi!
My name is Anastasiia. I'm using Voluum and now I want to add a custom domain and set it only for several campaigns I run. Please help me understand how to do it correctly.

P.S. I read doc.voluum.com/en/faq--why-isn-t-my-custom-domain-working-.html and other related info. But it's still hard to understand.

Many thanks!

 

[Stephen ThriveTracker]

Hello Anastasiia,

I see this post is now a couple of weeks old - can you provide any update on this?

Were you able to get it sorted out?
What was the root of the issue you experienced?

Cheers,

 

[Antary]

Hello Anastasiia,

I see this post is now a couple of weeks old - can you provide any update on this?

Were you able to get it sorted out?
What was the root of the issue you experienced?

Cheers,

Hi Stephen. We switched the tracker as the issues was not completely solved and we had to react as quickly as possible.
The problem appeared when the Russian Federation government blocked a huge number of Amazon domains from usage at the RU territory. And our tracker domain was one of them, so none of our tracking links could be opened.

 

[Stephen ThriveTracker]

I totally understand! Hardships like this require fast action.

Would you mind sharing who you chose as your new tracking platform of choice and how the experience has been thus far? I would assume you've had better luck with them, at least!