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Support I can't make the payment to the Dojo

Discussion in 'Support and Feedback' started by Leon Kennedy, Oct 20, 2016.

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  1. Leon Kennedy

    Leon Kennedy Affiliate affiliate

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    Hello,
    I want to upgrade to Dojo, but I can't make the payment successfully.
    I tried using different credit cards and paypal both with error message like:

    There was 1 error on the page:
    • Your order was not approved. Please try another card. (0)
    Can anyone give me a solution?

    Thanks in advance,
    Leon
     
  2. Voluum
  3. shafi kasmani

    shafi kasmani Affiliate affiliate

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    did you use debit card? which country?
     
  4. Leon Kennedy

    Leon Kennedy Affiliate affiliate

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    No I used credit cards. I tried visa, master card and amex. I am living in China.
     
  5. Certified
    T J Tutor

    T J Tutor Administrator Administrator Certified Vendor Dojo Master

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    That's a ClickBank issue. We have seen this before. It could be your IP, your cards, etc. Something is flagging you in the CB payment gateway. It isn't on our end. I suggest you contact CB and explain the issue. I expect they will give you a detailed reply.
     
    shafi kasmani and Marc like this.
  6. Leon Kennedy

    Leon Kennedy Affiliate affiliate

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    Thanks for the info! I've already got in touch with k and paid directly.
     
    T J Tutor and Marc like this.
  7. ChristyWilliam

    ChristyWilliam Affiliate affiliate

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    I think you right T J Tutor ! It could be IP, cards, etc. Something is flagging you in the CB payment gateway. I also recommend you contact CB and explain the issue. I hope your problem will be solve very soon.
     
MI