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Mobile Ad Scout

Discussion in 'Mobile Marketing' started by RobinWillson, Oct 23, 2015.

  1. RobinWillson

    RobinWillson Affiliate affiliate

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    Hi,

    Does someone know any Mobile Ads Scout rep in this forum?
    I can't get any response from the website support ticket.
    And no response mailing to [email protected]
    Also no reply in this trend.

    Regards
    Robin
     
    Last edited: Oct 23, 2015
  2. Voluum
  3. K

    K Administrator Administrator affiliate

    I've sent this over for you, they are VERY busy with a mastermind and new feature roll out but would hope Evan gets in here today.
     
  4. WhatsGoodEvan?

    WhatsGoodEvan? Affiliate affiliate

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    You can add our skype support which is 24/7 customer service

    skype @ Mobile Ad Scout Support
     
  5. RobinWillson

    RobinWillson Affiliate affiliate

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    I have tried, But I can't find your skype.
     
    Last edited: Oct 23, 2015
  6. Bolo

    Bolo Affiliate affiliate

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    Whats the word on the banners and help section ?
     
  7. RobinWillson

    RobinWillson Affiliate affiliate

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    Nothing there, Do you see something?
     
  8. Bolo

    Bolo Affiliate affiliate

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    Thanks for the answers to my email questions, appreciate the advice , good support . Back to work for me.
     
    Last edited: Oct 25, 2015
  9. RobinWillson

    RobinWillson Affiliate affiliate

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    If you can share a skype ID or active email, that will be appreciate.
     
  10. Bolo

    Bolo Affiliate affiliate

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    Live:mobileadscout is the one I'm using.
     
  11. WhatsGoodEvan?

    WhatsGoodEvan? Affiliate affiliate

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    Banners are a bit tough, we have them done just getting sizes right so they don't look all over the place. I've been doing workshops so haven't been around for the past week to direct the operations. Everything should be getting back to normal this week. :)
     
  12. Bolo

    Bolo Affiliate affiliate

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    All systems nominal. Thanks again
     
  13. andy1750

    andy1750 Affiliate affiliate

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    Does anybody know how to contact these guys?

    Trying to cancel my membership.

    I've tried messaging them via support - no response
    I've tried emailing them with the address on the invoice - no response
    I made a complaint about them to authorize.net - they gave me a direct contact number for the owner.
    I left a message on the owner's voicemail - no response
    I tried to contact them on the Skype address above - no response

    On the verge of having to report them to my bank.

    Any help would be greatly appreciated.

    Cheers,

    Andy
     
    Yvon likes this.
  14. Yvon

    Yvon Affiliate affiliate

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    We had the same problem with them. Poor customer service. We were extremely patient with them, explained to them only after repeatedly trying to contact them in multiple channels.
     
  15. andy1750

    andy1750 Affiliate affiliate

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    Thanks Yvon,

    Still no success. I'd STRONGLY advise everybody against signing up with up to Mobile Adscout. Once they have your details it seems impossible to cancel your account. I've had to resort to asking my bank to block payment to them.

    Cheers,

    Andy
     
    seeqer and ppcnewbie like this.
  16. ppcnewbie

    ppcnewbie Active Member affiliate

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    Hehe... Typical scammy s**t. Lots of companies do this, to cancel your account they ask you to sen an email to support. I don't like when my account cancellation isn't done automatically and it depends on whether they want to reply to my emails or not.

    At least if you paid with paypal, you could cancel your subscription there. But with CC paying directly, that's a pain in the butt.

    Well, thanks for letting us know. I was considering testing the tool, but after this, no thanks!
     
  17. Dispply

    Dispply Guest

    Not that much alternatives though
     
  18. Adrianmobileadscout

    Adrianmobileadscout Affiliate affiliate

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    Hello Andy Sorry for the inconvenience If you would be able to give me your last name id like to take a look at your account and see what went wrong.
     
MI