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Mobidea not answering!

Discussion in 'General Affiliate Marketing Forum' started by editory, Dec 26, 2018.

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  1. editory

    editory Affiliate affiliate

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    Hey guys,

    Since 20 Dec mobidea stopped answer me.. even in chat, email, twitter..
    it's only for me? or some of you also have that problem?

    Typing them every day, but no answer..
     
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  3. LeadReaktor

    LeadReaktor Affiliate Manager Affiliate Manager affiliate

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    Wow, that's really weird. It's not a typical thing for affiliate networks. Have you still got an access to your account on Mobidea's platform?
     
  4. editory

    editory Affiliate affiliate

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    Yes! I have access to my account, but they don’t answer me.. typed them 100 times ... chat, email, twitter even facebook..

    Guys its only for me ? Or you have the same issue ?
     
    Last edited: Dec 26, 2018
  5. editory

    editory Affiliate affiliate

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    LeadReaktor likes this.
  6. Graybeard

    Graybeard Well-Known Member affiliate

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    It may be a year end holiday thing too?
     
  7. editory

    editory Affiliate affiliate

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    They are updating offers, today they stopped 3 offers , facebook they are updating witg new info, 5 hours ago they posted on twitter some new offers.. I dont think so..

    Today is withdrawal day, I didn’t get funds yet.. I need them until new year.. thats wierd.. anyway to contact them ??
    They are not answering since 21 Dec.. thats first time that issue with them.. never seen something like that.. they started to answer to me like to shit from November , not like I’m their customer.. and from 21 dec they just stopped answer me .. not a funny thing hah..
     
  8. Graybeard

    Graybeard Well-Known Member affiliate

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    Everybody should be paid before a holiday ... IDK ...
     
  9. Abooanas

    Abooanas Affiliate affiliate

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    same with me too. I sent messages but there were no responses.
     
  10. millyster

    millyster Affiliate affiliate

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    Probably on Holidays... did they get back to you?
     
  11. editory

    editory Affiliate affiliate

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    nope.. still waiting for answer from them.. yesterday they had to make payout, as they are making 1 payout per week, but i didnt get it.. still in pending
     
  12. LeadReaktor

    LeadReaktor Affiliate Manager Affiliate Manager affiliate

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    Have you tried contacting them from a different account? It might work
     
  13. Robert Jose

    Robert Jose Affiliate affiliate

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    I have the same problem, I write to the chat since the end of December and they do not respond.

    I think they are scam.
     

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  14. Daria_WapEmpire

    Daria_WapEmpire Affiliate Manager Affiliate Manager affiliate

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    Why don't you guys ask @Mobidea here?
    Hopefully that helps!
     
  15. Manoj Kumar Mahto

    Manoj Kumar Mahto Traffic Manager Traffic Manager Marketplace Seller affiliate

    Mobidea is nice company, they are always on time for payments. Customer support delays their response but they will answer you for sure.
     
    Mobidea likes this.
  16. Clickaine

    Clickaine Affiliate affiliate

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    Same situation: Mobidea doesn't answer me for a whole damned month
     
  17. azgold

    azgold Super Moderator Super Mod moderator affiliate

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    I have emailed Mobidea and asked someone to come and address this issue.
     
  18. Mobidea

    Mobidea Affiliate Manager Affiliate Manager Service Manager affiliate

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    Hey guys! We're very sorry for any email that we didn't reply so far.

    Regarding December requests, we believe that everything is more than solved.

    For those who recently experienced this issue, please send us a DM here so we can check if that's something wrong with our CRM.

    Thank you for your understanding!

    Cheers.
     
  19. Niglapmeth

    Niglapmeth Affiliate affiliate

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    USA Traffic free-finder (pintest+FB+Telg bot)
    pro SOFT
     
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