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Merchants don't pay

Discussion in 'Business Management' started by chris920216, Jul 23, 2017.

  1. chris920216

    chris920216 Affiliate affiliate

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    Hi all,
    I am one of the greensmoothiegirl.com affiliate and I have earn some commission with them. However, they refused to pay me by not responding to my email though they have promised to pay me in the previous email. I have been in this situation for nearly one month. Can anyone tell me what to do to solve this problem?
    Thanks in advance.
     
  2. Voluum
  3. InxyAds

    InxyAds Affiliate affiliate

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  4. wpcycle

    wpcycle Affiliate Manager Affiliate Manager affiliate

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    Does the main company, or any company associated with them have a phone number?

    Do they have a profile here that you can publicly reach out to them, so we can hear there side of the story?

    I've sen in some forums that once a complaint against a company is public, the issue is resolved extremely fast...which is sad since communication has to be broken for it to become a public complaint.

    I hope ti works out.
     
  5. chris920216

    chris920216 Affiliate affiliate

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    Thanks for the advice!
    They are a small online sale merchant without phone number, I tended not to get it public since that would do some harm to their branding. However, it seems I have to do so now. After I posted a complaint on their fb, I finally get their response and I am negotiating with them now.
     
  6. wpcycle

    wpcycle Affiliate Manager Affiliate Manager affiliate

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    You're Welcome.

    Every time ;)
     
MI