Merchants don't pay

[chris920216]

Hi all,
I am one of the greensmoothiegirl.com affiliate and I have earn some commission with them. However, they refused to pay me by not responding to my email though they have promised to pay me in the previous email. I have been in this situation for nearly one month. Can anyone tell me what to do to solve this problem?
Thanks in advance.

 

[InxyAds]

 

[wpcycle]

Does the main company, or any company associated with them have a phone number?

Do they have a profile here that you can publicly reach out to them, so we can hear there side of the story?

I've sen in some forums that once a complaint against a company is public, the issue is resolved extremely fast...which is sad since communication has to be broken for it to become a public complaint.

I hope ti works out.

 

[chris920216]

Thanks for the advice!
They are a small online sale merchant without phone number, I tended not to get it public since that would do some harm to their branding. However, it seems I have to do so now. After I posted a complaint on their fb, I finally get their response and I am negotiating with them now.

 

[wpcycle]

Thanks for the advice!

You're Welcome.

After I posted a complaint on their fb, I finally get their response...

Every time