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Support I was charged for a 1 year verified member subscription but my verified membership expired.

Discussion in 'Support and Feedback' started by lumeire, Dec 1, 2017.

  1. lumeire

    lumeire Affiliate affiliate

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    Hi. I availed last year of a 1 year membership worth $33 to $34 something (Black Friday sale). It did expire this month, but it automatically renewed and my card was charged $34. The thing is, my account was not re-upgraded automatically, so I was charged for nothing.

    I no longer want to upgrade my account so I'd like a refund for the charge. Here are the details:
    Transaction number: FT173332GTCD paid by Visa Card ending in 9963.

    Please PM me if you need more details. I would like to cancel the subscription and not be charged yearly.

    Thanks and regards,
     
  2. Voluum
  3. T J Tutor

    T J Tutor GM Administrator Dojo Master

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    Check your PM regarding this.
     
MI