Though South Africa leads the effort to expand business processing outsourcing (BPO) on the continent, other countries are also vying to attract foreign business.
There are common elements in the African countries' pitch: language skills, time zone/geographical location and an underemployed workforce with resulting low labor costs.
However, the only real competitor to South Africa in the BPO services market is Egypt, according to Albert Rossouw, chief executive of BPO consultancy Strategy360 in Cape Town. The big difference is the level of government support and the clarity of the country's BPO proposition, he said.
For details pls visit at African countries vie for outsourcing business | InfoWorld | News | 2007-04-09 | By John Yarney, IDG News Service
There are common elements in the African countries' pitch: language skills, time zone/geographical location and an underemployed workforce with resulting low labor costs.
However, the only real competitor to South Africa in the BPO services market is Egypt, according to Albert Rossouw, chief executive of BPO consultancy Strategy360 in Cape Town. The big difference is the level of government support and the clarity of the country's BPO proposition, he said.
For details pls visit at African countries vie for outsourcing business | InfoWorld | News | 2007-04-09 | By John Yarney, IDG News Service
