Seeking Help Ace Partners: Commissions accepted but payment keeps being delayed

[GigaBonus]

Hi everyone,


I’m looking for some advice regarding Ace Partners.
I generated traffic for them in July and my commissions (around €4,000) are already marked as Accepted. Normally, this status means the advertiser has validated the traffic and the network has been paid.


However, the payout keeps being delayed. Since August 7th, I’ve been told about “security verification,” but the deadline has been pushed back week after week.


I have already provided all the required documents and proof of promotion (Google Analytics, social posts, screenshots, etc.), yet the payment still hasn’t been processed.


I’m not here to accuse anyone, just to understand:

• Has anyone else experienced similar delays with Ace Partners?
• Are such long verification periods common with them?
• For those who worked with them before, did you eventually get paid after your first month?

Thanks in advance

 

[T J Tutor]

I've never used them, I'm not in the iGaming niches. They've been around about 10 years, but there is some skepticism lately about their stability.

Anyone that drags out, or delays, payments after approvals have been issued are often experiencing financial difficulties and/or has an advertiser that doesn't pay them.

 

[GigaBonus]

update: another deadline passed, after the money supposedly not received by the brand now it is the verification service which still has to check, I should have had an answer today for the payment which is obviously too complicated to respect these words....

 

[T J Tutor]

That sucks. In the past, I've had a few experiences like this. It was back almost 15 years ago and not since, but I immediately notified them through my attorneys with a suit and they paid immediately after that. They did of course terminate my account.

I hope you have moved on, not given up, but secured a relationship with a couple of new companies.

There are thousands of affiliate networks out there to choose from, but I stick with the ones that have stellar reputations.

 

[Graybeard]

This is why we approach rando offers, not vetted as official resources here at Affiliatefix with scrutiny ...