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Voluum + PopAds - Problem with WebsiteID tracking

Discussion in 'Newbie Helpdesk' started by Hartgeldstricher, Apr 17, 2017.

  1. Hartgeldstricher

    Hartgeldstricher Affiliate affiliate

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    Hey everybody!

    I finally managed to get some conversions but I discovered that my WebsiteID tracking is somehow faulty.

    My Setup:
    Tracking: Voluum
    Traffic: Popads
    Affiliate Network: Clickdealer

    When I now want to dig into my campaign in Voluum to see the WebsiteIDs for further targeting, I get this: UNKNOWN

    Bildschirmfoto 2017-04-17 um 14.57.53.png

    I took the default template for PopAds as my traffic source configuration which looks like that: Bildschirmfoto 2017-04-17 um 14.59.05.png

    What did I do wrong? :D

    Thank you all.
    Hartgeldstricher.


    P.S.
    I find the reporting on Voluum really complicated. Do you have any good resources/tutorials on this?
     
  2. cpalife
  3. tyoussef

    tyoussef Moderator moderator Service Manager affiliate

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    see the Columns and see if you can show the website id Column
     
    Hartgeldstricher likes this.
  4. Hartgeldstricher

    Hartgeldstricher Affiliate affiliate

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    Hi tyoussef,

    I tried that but I cannot select WebsiteID from the column customisation :(
     
  5. tyoussef

    tyoussef Moderator moderator Service Manager affiliate

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    can you give me the url of your campaign ? .
    Don't mention the the domain name :) .
    that may help us
     
  6. Hartgeldstricher

    Hartgeldstricher Affiliate affiliate

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    url - websiteid=[WEBSITEID]&quality=[QUALITY]&categoryid=[CATEGORYID]&country=[COUNTRY]&formfactorname=[FORMFACTORNAME]&campaignid=[CAMPAIGNID]&campaignname=[CAMPAIGNNAME]&screenresolution=[SCREENRESOLUTION]&impressionid=[IMPRESSIONID]&bid=[BID]

    (sorry I cant post links yet, but I think this is the relevant part)
     
  7. Goins

    Goins Affiliate affiliate

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    That token looks correct to me it should be tracking.
     
    tyoussef likes this.
  8. tyoussef

    tyoussef Moderator moderator Service Manager affiliate

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    Me Too
     
  9. Hartgeldstricher

    Hartgeldstricher Affiliate affiliate

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    I really dont get it...
    When I group it by WebsiteID then I can select WebsiteID in the columns but it still says unknown.
    I mailed the voluum support too but they didn't reply me yet.
    Bildschirmfoto 2017-04-18 um 14.13.18.png Bildschirmfoto 2017-04-18 um 14.13.29.png Bildschirmfoto 2017-04-18 um 14.13.29.png
     
  10. tyoussef

    tyoussef Moderator moderator Service Manager affiliate

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    Okay Let me get in touch with you and Solve this issue :)
    then Come Back Here and tell what the Problem was .
    Because it doesn't make sense to me .
     
  11. Hartgeldstricher

    Hartgeldstricher Affiliate affiliate

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    I have found the solution.....
    Everything was configured correctly in Voluum.
    I just put the wrong link in PopAds... :rolleyes:
     
    tyoussef and comegetbravo like this.
  12. tyoussef

    tyoussef Moderator moderator Service Manager affiliate

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    great Finally !:)
     

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