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Use the Psychology of Free Stuff to Generate Leads
by Vinay Patankar, SmallBizTrends
Sep 9, 2015
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by Vinay Patankar, SmallBizTrends
Sep 9, 2015
Free samples, free trials, buy one-get one free.
The thought of getting something for nothing is what makes people line up to avoid spending a couple of bucks, like when Krispy Kreme launched in Cardiff, Wales, and had more than a thousand shoppers lining up for over two hours to get free donuts. And I’m pretty sure that’s a mild example.
More proof comes from Duke professor Dan Ariely in a paper written at MIT:
“His study of 398 MIT students measured people’s reaction (and overreaction) to two different products: Hershey’s candies and Lindt truffles. Under normal circumstances, the Hershey’s products are already significantly cheaper than Lindt products — and the latter also have an air of exclusivity or cache, too. By all measures, the Lindt item has a higher value. Yet, when asked to choose between a free Hershey’s product or a dramatically discounted Lindt candy, the vast majority of students opted for the item that was free, even if it wasn’t objectively the best deal.”
Ariely says that the word free “gives us such an emotional charge that we perceive what is being offered as immensely more valuable than it really is.”
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