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Monetizer: no support/can we get an account manager?

Discussion in 'General Affiliate Marketing Forum' started by Gibster, Mar 27, 2017.

  1. Gibster

    Gibster Affiliate affiliate

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    Hi there,

    I believe Monetizer has a presence in this forum.

    We have been working with Monetizer for almost a year now and increasing our numbers with them every month (over $14K in Feb and nearly $25K in March so far).

    It's been quite difficult to get in touch with someone there so far, and since we joined no one has ever approached us. Having an account manager or someone we could contact would help us tremendously.

    Look forward to hearing back from you!
     
  2. Voluum
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    tyoussef

    tyoussef Moderator moderator Certified Vendor Service Manager affiliate

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    are you talking about monetizer{DOT}com ?
     
  4. Gibster

    Gibster Affiliate affiliate

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    Yes - monetizer.com
     
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    tyoussef

    tyoussef Moderator moderator Certified Vendor Service Manager affiliate

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    the online support is there when i opened the website !!!
     
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    tyoussef

    tyoussef Moderator moderator Certified Vendor Service Manager affiliate

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    well John is active in this Forum so he may get in touch with you :)
     
  7. Gibster

    Gibster Affiliate affiliate

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    I have never been able to get a response from their online chat on their website. Maybe because of time difference. I found someone from Monetizer here: kenaki... is that John??

    Thanks, tyoussef
     
    tyoussef likes this.
  8. Certified
    tyoussef

    tyoussef Moderator moderator Certified Vendor Service Manager affiliate

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    Just wait
    Give them Some time :)
    Email them and wait
     
    Gibster likes this.
  9. Gibster

    Gibster Affiliate affiliate

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    Yeah, I started a private conversation with Kenaki/John here. They're probably offline now, as they're located in Europe, so will wait. Thanks!
     
  10. kenaki

    kenaki Affiliate Manager Affiliate Manager affiliate

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    Hey guys,

    Good call reaching out on here! If anybody else has trouble getting in touch feel free to add me on Skype at live:johnmayfield :)

    Thanks!
     
    Gibster likes this.
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