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Microsoft admits Xbox has reliability problems

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SOFTWARE giant Microsoft which also "makes mice" has admitted that it has had a few complaints about the stability of its super soaraway Xbox 360.
Yesterday we reported that the Xbox360 was causing some games to hang.

Volish spinner Molly O'Donnell admitted to Reuters that some Xbox 360 owners have reported problems but claims that the complaints were widespread and the Xbox was too buggy were over stated.

However, her claims that Xbox hangings were few and far between does not seem to be the experience of some of the gamer sites such as www.engadget.com and www.xbox-scene.com, as well as Microsoft's own Xbox Web forum. There are loads of "postings" from Xbox 360 owners on reporting that some systems had crashed during regular play as well as during online game play using the Xbox Live service.

O'Donnell, did not say how many reports Microsoft had received but said that the calls represent a "very, very small fraction" of units sold.

However, she did say that Microsoft had been expecting problems with the new Xbox. With any launch of this magnitude, you're bound to see something happening, she said.

She recommended that people should call the Volish helpdesk 1-800-4MY-XBOX. However, be prepared for a long wait. Other "postings" complain that the helpdesk takes so long to answer that the Playstation Three will be delivered before someone picks up the blower.

Source: theinquirer.net
 
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