I’m sharing this as a caution to fellow affiliates:
We’ve experienced nonpayment (over $3,000) and unjustified account blocking by Keen (Ingenio) — despite fulfilling campaign terms and providing all required documentation. Communication stalled, and no specific concerns were raised after multiple follow-ups over two months.
This case, supported by documentation, is currently under investigation by the Impact platform.
We’re escalating the matter through formal channels. Proceed with caution if working with this advertiser.
Proofs attached:
(1) Redacted screenshot of unpaid balance
(2) Advertiser’s acknowledgment email
(Identifying details have been removed for privacy.)
- Further documentation is available upon request.
We’ve experienced nonpayment (over $3,000) and unjustified account blocking by Keen (Ingenio) — despite fulfilling campaign terms and providing all required documentation. Communication stalled, and no specific concerns were raised after multiple follow-ups over two months.
This case, supported by documentation, is currently under investigation by the Impact platform.
We’re escalating the matter through formal channels. Proceed with caution if working with this advertiser.
Proofs attached:
(1) Redacted screenshot of unpaid balance
(2) Advertiser’s acknowledgment email
(Identifying details have been removed for privacy.)
- Further documentation is available upon request.
