How to Turn BAD Online Reviews into your Best PR Tool!

[Google Places Blogger]

Customers are SEARCHING for your negative reviews and skimming past the good ones. Make your replies shine!

Super detailed post with some of the best advice I've seen yet.

P.S. Also includes shameful examples of how NOT to respond to negative reviews.

See it on Scoop.it, via Google Places Optimization & Local SEO News



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[pawpoint]

I have given negative reviews to the company who fitted our kitchen, in the hope that people may be warned away from them. I hope they have not read your very true post here!