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Facebook Web URL Problem

Discussion in 'Social Media' started by rpwells, Apr 24, 2014.

  1. rpwells

    rpwells Affiliate Manager Affiliate Manager affiliate

    Hi all,

    I deleted my business page yesterday because it had an error when trying to add a new phone number. So I started over and now I can't recover my web address [www.facebook.com/(user name)] because it is "already taken"...

    Any suggestions?

    I can't find out how to contact Facebook about this issue...it seems like they are pretty unfriendly when it comes to customer support :S
  2. terraleads
  3. K

    K Administrator Administrator affiliate

    What did Facebook say?

    Can you not revive the old page?
  4. LukePeerFly

    LukePeerFly Super Moderator Super Mod moderator Affiliate Manager Service Manager affiliate

    I do not believe it's possible to get the username back.
  5. rpwells

    rpwells Affiliate Manager Affiliate Manager affiliate

    Yeah, I tried to revive the old page but it basically blocked me out claiming it was already in use...I put in a support ticket but haven't heard back. Looks like from what others said Online that I am not the only one to experience this issue. Either way, I think Luke is right...once you lose it-- it's gone. I'll keep you posted on what happens.
  6. lrs1995

    lrs1995 Well-Known Member affiliate

    I doubt you will be able to get it back if someone has a.ready taken up that username.
  7. PiQano

    PiQano Affiliate affiliate

    u can't get the username back but u'll be able to solve this issue when u talk with their support!

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