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Mundo Media non existent service

Discussion in 'Mobile Marketing' started by namsoo, Nov 4, 2014.

  1. namsoo

    namsoo Affiliate affiliate

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    Anyone else here experience this?

    Trying to get word on my monthly payment which has not been sent and at the same time have been trying to get approved for a new campaign. I can't get a hold of anyone there, its like my aff manager doesn't even exist despite phone calls which go to a full inbox, skype invites which he doesn't answer, and email's which comeback because his address is expired. wtf is this?

    not to mention I try to get in contact with others at Mundo and never a response.
     
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  3. internalsoul

    internalsoul Moderator moderator affiliate

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    That's weird. I guess they have a net 15 payment model. Who is your AM? Try contacting with Mike Aivalis - MUNDOmedia. He is around all time and very helping.
     
  4. captain47

    captain47 Affiliate affiliate

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    Yeah, never had trouble with Mundo Media, in fact its the best affiliate network I am on at the moment.

    Get in touch with Shelisa at: affiliate.support [at] mundomedia.com and she should be able to help you.
     
  5. K

    K Administrator Administrator affiliate

  6. lrs1995

    lrs1995 Moderator moderator affiliate

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    MundoMedia is a great network.
    Like @captain47 said get in touch with Shelisa, she may be able to help you assign a new AM or ask your current AM to get in touch with you.
     
    captain47 likes this.
  7. namsoo

    namsoo Affiliate affiliate

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    A month later and after contacting my AM, info email and various people on the phone most of which have full mail boxes and don't answer the phone, still no payment. They may be good to you if you are a big earner but if you have a few hundred bucks yet to be paid, they don't give a shit.
     
  8. captain47

    captain47 Affiliate affiliate

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    This is so strange. Everyone over there were really helpful and I am not a big earner yet, I do not even have a few hundred bucks with them at the moment. Did you contact Shelisa directly and address this? I am not sure, but she I think she can put you through another AM.
     

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