Anyone use Os Ticket before?

[temi]

I am looking for information on open source support ticketing system called OS Ticket, has anyone ever used it, what do you think, is is good or bad?

 

[deluxdon]

I am looking for information on open source support ticketing system called OS Ticket, has anyone ever used it, what do you think, is is good or bad?

Don't know much about that but i have used Hesk - PHP Helpdesk software at one of my site one year back. Are you looking for review for that temi ?

DON.

 

[temi]

Don't know much about that but i have used Hesk - PHP Helpdesk software at one of my site one year back. Are you looking for review for that temi ?
DON.

Don, a review on PHP helpdesk will be very useful, thanks.

 

[deluxdon]

Don, a review on PHP helpdesk will be very useful, thanks.

Its really wonderful experience temi with Hesk - PHP Helpdesk software. Not used much (used for 5-6 months). One can easily use it IMO.

unlimited personalized accounts for staff
unlimited categories
canned responses
file attachments
custom fields in the "Submit a ticket" form
anti-SPAM security image when submitting a ticket
powerful ticket search functions
e-mail notifications of new tickets and replies
easy-to-use web interface
easy to translate to any language
and much more!

You can get it from here.

DON.