In an article I read this afternoon in Website Magazine, mobile analytics company Marchex claims to have determined that although consumers clicking ads to call are four times more likely to make a purchase, or otherwise complete a fulfillment, 20% of the calls go unanswered.
They go on to say...
Attention: "role based name" email prefixes such as support, webmaster, info, contact, forum, service, affiliate, admin, traffic, partners, marketing, etc., for our member accounts are not permitted. They are acceptable for a vendor listing, but not for the member email. This is due to bulk email processors scrubbing them for delivery due to extremely high bounce rates. Please apply for membership using a personalized email prefix. Something like firstname.lastname@example.org.
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