Were they in house or freelancers? Before CoronaVirus or before? Depends on what they promised and paths chosen to reach those goals. Maybe they promised the moon and then bought a gazillion links and things went south. maybe the bosses got tired or run out of money... Affiliate, sales and SEO...
None of what you said is valid. The truth is that this is prob a one man team and you're asking people for money with the promise to pay it in services when needed. Personally, I would not send you any money.
welcome. I get your idea, but I have to wonder who's behind the company? Before sending money, I'd want to know that I get my services 11 months later.
You need to build trust, and that starts with a "Our Team" page.
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