Recent content by exoclick_mark
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Exoclick traffics drops a lot
Hey Lorenzo, apologises for the very delayed response :( Let me answer your questions. I'm curious if the publishers can disallow campaigns based only on labels?- Yes they can, the reason for this is to ensure we can work with the publisher and comply with their own rules/guidelines and if for...- exoclick_mark
- Post #4
- Forum: Adult Marketing
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Exoclick traffics drops a lot
Hey marketscout, the labelling and category are based on what our Compliance team detect at the time a campaign is submitted for approval based on your target settings. If you believe the label or product category is incorrect, then contact helpatexoclickdotcom quoting your Campaign ID for it to...- exoclick_mark
- Post #2
- Forum: Adult Marketing
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ExoClick representative here?
Regarding the documents you sent we need to do a comparison direct from your reporting tool compared to ours e.g. the same dates/times etc. Most cases can be resolved this way quite quickly as there's normally a logical explanation for it. I see you uploaded several files to an external link...- exoclick_mark
- Post #4
- Forum: Display Media Buying
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ExoClick representative here?
My team are available 24/7 and none of your Emails have been ignored! Your logs are incomplete for the purposes of our investigation into your issue, which is why we have asked you again to send them to us. Also you have not had a single "templated" reply I know because I write the templates ;)...- exoclick_mark
- Post #2
- Forum: Display Media Buying
