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OfferToro Postback Issues

Discussion in 'Incentive Marketing' started by Samuel745, Jun 6, 2015.

  1. Samuel745

    Samuel745 Affiliate affiliate

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    So offertoro is a offerwall network and for 2 days now i have been trying to configure my postback setting with them. But everytime i test the post back it says "wrong signature". I have put the signiture template and added my appkey as shown in their guide but still I get "wrongsigniture" in my postback logs.

    Here is what the signiture is meant to look like
    md5(oid + "-" + user_id + "-" + YOUR APP's KEY)
    So I put in my appkey where it says and still in the postbacklog i get "The result of the postback was NOT OK!"

    So can anyone who has experience in postbacks tell me what i'm doing wrong?

    Thanks!
     
  2. CreativesLinda

    CreativesLinda Affiliate Manager Affiliate Manager affiliate

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    Have you contacted them for help? They might be able to tell you what's wrong.
     
  3. Samuel745

    Samuel745 Affiliate affiliate

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    I made a support ticket 2 days ago and they have not gotten back to me yet.
     
  4. Cavalier07

    Cavalier07 Affiliate affiliate

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    Here's what I have

    MD5([oid]-[user_id]-[key]) so yours looks right. Do you have ip filters or something like that on

    Tom
     
  5. Samuel745

    Samuel745 Affiliate affiliate

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    My IP filters are off .

    I have also tried to change my signature to this: MD5([oid]-[user_id]-[myappid])
    And still, the postbacklog says wrong signature! :(

    And my signature variable is "sig"
    Status variable is "status" with 1 as successful and 0 as reversed

    seriously don't know what's wrong with the signature because I have tried to deleted the app on offertoro and make a new one a billion times

    The money gets sent but not credited because of wrong signature

    [​IMG]

    and the email they send to me about the failure is
    Failed URL: MYPOSTBACKLINK?id=100&oid=78&o_name=Macbook+Pro+-+IQ&amount=467¤cy_name=Points&user_id=testuser&sig=MYSIGNATURE&payout=0.240

    Is "¤" the problem? what does it mean? how do i change it?
     
    Last edited: Jun 7, 2015
  6. Samuel745

    Samuel745 Affiliate affiliate

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    SOLVED!!!!

    The reason was because i put "sig" instead of "signature"! Even though on their site they say "sig"

    Everything is fixed and the user gets credited.

    However, OfferToro still send me "postbackfailed" email even though everything works fine now. Is there a way to remove the email notification
     
  7. CreativesLinda

    CreativesLinda Affiliate Manager Affiliate Manager affiliate

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    It's the weekend, for one thing, and a lot of people don't work on the weekends. Some are also not very prompt when it comes to answering support tickets. Give it a couple of more days, and if they don't get back to you, see if you can contact them through Skype or IM.
     
  8. Samuel745

    Samuel745 Affiliate affiliate

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    So now the issue is that bevcause OfforToro thinks that the postback failed, the user is credited 4 times instead of once as the system is trying to send it again and again until success.

    It's just one problem after another now!
     
  9. Samuel745

    Samuel745 Affiliate affiliate

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    ALL FIXED

    So the reason why it was crediting up to 5 times was because I had the wrong response text!!
     
  10. CreativesLinda

    CreativesLinda Affiliate Manager Affiliate Manager affiliate

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  11. Samuel745

    Samuel745 Affiliate affiliate

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    I am glad too! Trial and error :)
     
  12. followerslikehits

    followerslikehits Affiliate affiliate

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    Hello,

    I am having the same problem. In testing user getting credited 5 times. What i should do?

    Can you share or e-mail postback code please?
     
  13. Cavalier07

    Cavalier07 Affiliate affiliate

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    You need to make sure after you have processed the postback you respond with a 1 to let Offer Toro know you have received the postback
     
    K likes this.

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