Sephrata
Active Member
So I signed up to Zeropark via YeahMobi to take advantage of their matched $500 bonus/deposit offer. The terms were make the deposit of up to $500 by 15 June and they would match the deposit.
After signing up and making the deposit on 4 June, Zeropark did not credit my account with the $500. I emailed them and they responded that this offer had expired (in 2016) and there was a mistake with their website because it should have shown expired. I kindly pointed out that the offer did not state that it had expired or that it was only valid until 15 June 2016. However, they refused to match the deposit stating "they cannot help".
I raised the issue with Paypal as a dispute as I only signed up to take advantage of the offer. Zeropark never responded and Paypal awarded the dispute in my favour. As soon as Paypal did that, Zeropark terminated my account with a large amount still left in there! I had made additional deposits and my account has been terminated in accordance with their terms (apparently).
After signing up and making the deposit on 4 June, Zeropark did not credit my account with the $500. I emailed them and they responded that this offer had expired (in 2016) and there was a mistake with their website because it should have shown expired. I kindly pointed out that the offer did not state that it had expired or that it was only valid until 15 June 2016. However, they refused to match the deposit stating "they cannot help".
I raised the issue with Paypal as a dispute as I only signed up to take advantage of the offer. Zeropark never responded and Paypal awarded the dispute in my favour. As soon as Paypal did that, Zeropark terminated my account with a large amount still left in there! I had made additional deposits and my account has been terminated in accordance with their terms (apparently).