Choosing a webhost:
You have written your first (or 101st) website, you want the whole world to see it and you want it quick. Stop for a second and take a look at what you are wanting. From 10p to £1000 a month there is a lot of choice. Most people tend to be swayed toward one webhost by someone else that has used them; do they look for the same things in a webhost as you?
Free Hosting:
Free hosting is the term applied to the likes of geocities, Lycos, tk etc. It costs nothing to have your pages up on the web for all to see. This is wonderful for someone who has done a simple HTML page and doesn’t mind being quite limited with regard to interactivity. Limitations include:
Advertising which you have no control over, limited languages, limited or no server side scripting, no ftp access, no ssh/terminal access, no cgi-bin (so no perl or cgi apps), can’t have your own domain name, daily bandwidth limits. This list is a brief overview of some important factors and is by no means exhaustive. In short, there are a lot of limitations, some people can live with them, and others can’t. In my opinion, it is a good place to start if producing your first ever website but most people quickly learn that they need something else.
Paid Web Hosting:
This is a minefield, we all work hard for our money and more and more people are becoming acutely aware of online fraud, so we want to be absolutely sure that our hard earned cash doesn’t end up in the slimy pockets of a Nigerian scamster. There are varying reports of $1(60p-ish) a month web hosts, yes they exist, if your site isn’t too important to you then they may be exactly what you are after. The truth is that the hardware and connectivity required to host websites to the world costs money. If you think that by a modern equivalent of turning anything that’s touched into gold, you can circumvent these costs then think again. For example, search the internet for domain name purchasing. Some will charge 50p and others £25. Great you think, I’ll have the one for 50p. So you start signing up and there are a couple of charges as you go through: £5 administration fee, £10 processing fee etc etc, so you end up paying whatever amount say £15 and you think great, I saved myself a tenner. Then look at what happens if you want to transfer it to another company: £25 transfer fee. All that glitters is not gold so do your research.
Things to look for in a “good†webhost…..
Reliability: Above all is reliability, check how long their web servers have been online; ask for third party verification (such as netcraft). Look when the last reboot was (this may be recent so look at the one prior to that). Do they make a claim to 99.9% uptime, if so, get them to prove it and ask what happens if they breach that (this should be covered in their contract).
Scalability: If your website does really well, you want to make sure they can deal with it, what options do you have to change plan, how often and at what charge. Investigation now could save you thousands later.
Support: The most contentious issue on the internet. Can you contact them? The easiest way of ruling out a potential hosting provider is can you contact them by phone? Forget the latest online java real-time chat, yes it is useful, but what do you do if there isn’t somebody online when you want to ask a question or report an issue? Email is great but there is nothing to prove that your email got through, that they read it, that they action it or that they reply to it. Get them on the phone! Give them a call prior to signing up; get all these questions out of the way. No webhost should be unprepared for any of these questions, even the smallest of web hosting companies should have heard these questions from the day they started trading. Don’t accept any fluid answers such as: we try to do this; we like to offer that, we attempt this. It’s leaving yourself open to getting ripped off; ask for evidence of what they say.
Communication: This is linked to the support section, I won’t repeat what is above, make sure that open signing up, you get a written, signed contract through the post which you are asked to return. IT IS FOR YOUR PROTECTION. Any legal contract must be signed, if your host decides to shut your website and you lose a lot of money, if you haven’t signed anything then there is no way you can do a thing about it. Get that paperwork and return it prior to launching your site.
There are also virtual dedicated, dedicated, virtual private, managed/unmanaged and collocation providers, all of the paid section points should indeed apply.
If you are in any doubt what you should look for then WAIT! Take a step back and assess what you are looking for and how best it should be provided to you. You should not be compromising on service, find a web host that suits you, not one that you must bend your own rules for.
You get what you pay for at the end of the day, If you save money you cut service, the host has to make their money somewhere. You will find that hosts offering large amounts of scripts, space, bandwidth and service will cost a reasonable amount of money. Some do survive at $1 a month, but even with 20,000 clients, they can’t afford to offer you a total solution to fit your needs.
Talk to a potential host and find out if they offer additional services which are not listed, they may be open to existing clients only (discounts etc), see if you can barter at all, see if they offer referral schemes. If you open that communication channel they will remember you and this is half the battle when it comes to support queries. Get to know the names of the people you deal with and refer back to them. Praise them when they do things write and complain like hell if they do something wrong.
I hope this helps
If anyone has anything to add from personal experience then please let me know, I will add it if I think it is relevant.
Lewis
You have written your first (or 101st) website, you want the whole world to see it and you want it quick. Stop for a second and take a look at what you are wanting. From 10p to £1000 a month there is a lot of choice. Most people tend to be swayed toward one webhost by someone else that has used them; do they look for the same things in a webhost as you?
Free Hosting:
Free hosting is the term applied to the likes of geocities, Lycos, tk etc. It costs nothing to have your pages up on the web for all to see. This is wonderful for someone who has done a simple HTML page and doesn’t mind being quite limited with regard to interactivity. Limitations include:
Advertising which you have no control over, limited languages, limited or no server side scripting, no ftp access, no ssh/terminal access, no cgi-bin (so no perl or cgi apps), can’t have your own domain name, daily bandwidth limits. This list is a brief overview of some important factors and is by no means exhaustive. In short, there are a lot of limitations, some people can live with them, and others can’t. In my opinion, it is a good place to start if producing your first ever website but most people quickly learn that they need something else.
Paid Web Hosting:
This is a minefield, we all work hard for our money and more and more people are becoming acutely aware of online fraud, so we want to be absolutely sure that our hard earned cash doesn’t end up in the slimy pockets of a Nigerian scamster. There are varying reports of $1(60p-ish) a month web hosts, yes they exist, if your site isn’t too important to you then they may be exactly what you are after. The truth is that the hardware and connectivity required to host websites to the world costs money. If you think that by a modern equivalent of turning anything that’s touched into gold, you can circumvent these costs then think again. For example, search the internet for domain name purchasing. Some will charge 50p and others £25. Great you think, I’ll have the one for 50p. So you start signing up and there are a couple of charges as you go through: £5 administration fee, £10 processing fee etc etc, so you end up paying whatever amount say £15 and you think great, I saved myself a tenner. Then look at what happens if you want to transfer it to another company: £25 transfer fee. All that glitters is not gold so do your research.
Things to look for in a “good†webhost…..
Reliability: Above all is reliability, check how long their web servers have been online; ask for third party verification (such as netcraft). Look when the last reboot was (this may be recent so look at the one prior to that). Do they make a claim to 99.9% uptime, if so, get them to prove it and ask what happens if they breach that (this should be covered in their contract).
Scalability: If your website does really well, you want to make sure they can deal with it, what options do you have to change plan, how often and at what charge. Investigation now could save you thousands later.
Support: The most contentious issue on the internet. Can you contact them? The easiest way of ruling out a potential hosting provider is can you contact them by phone? Forget the latest online java real-time chat, yes it is useful, but what do you do if there isn’t somebody online when you want to ask a question or report an issue? Email is great but there is nothing to prove that your email got through, that they read it, that they action it or that they reply to it. Get them on the phone! Give them a call prior to signing up; get all these questions out of the way. No webhost should be unprepared for any of these questions, even the smallest of web hosting companies should have heard these questions from the day they started trading. Don’t accept any fluid answers such as: we try to do this; we like to offer that, we attempt this. It’s leaving yourself open to getting ripped off; ask for evidence of what they say.
Communication: This is linked to the support section, I won’t repeat what is above, make sure that open signing up, you get a written, signed contract through the post which you are asked to return. IT IS FOR YOUR PROTECTION. Any legal contract must be signed, if your host decides to shut your website and you lose a lot of money, if you haven’t signed anything then there is no way you can do a thing about it. Get that paperwork and return it prior to launching your site.
There are also virtual dedicated, dedicated, virtual private, managed/unmanaged and collocation providers, all of the paid section points should indeed apply.
If you are in any doubt what you should look for then WAIT! Take a step back and assess what you are looking for and how best it should be provided to you. You should not be compromising on service, find a web host that suits you, not one that you must bend your own rules for.
You get what you pay for at the end of the day, If you save money you cut service, the host has to make their money somewhere. You will find that hosts offering large amounts of scripts, space, bandwidth and service will cost a reasonable amount of money. Some do survive at $1 a month, but even with 20,000 clients, they can’t afford to offer you a total solution to fit your needs.
Talk to a potential host and find out if they offer additional services which are not listed, they may be open to existing clients only (discounts etc), see if you can barter at all, see if they offer referral schemes. If you open that communication channel they will remember you and this is half the battle when it comes to support queries. Get to know the names of the people you deal with and refer back to them. Praise them when they do things write and complain like hell if they do something wrong.
I hope this helps
If anyone has anything to add from personal experience then please let me know, I will add it if I think it is relevant.
Lewis
