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  1. Steve at Smartmailer

    What is rate limited proxy?

    So it's a security block then?
  2. Steve at Smartmailer

    What is rate limited proxy?

    When I check the open rate on my email campaign the IP address for some of the opens resolves to: rate-limited-proxy-66-249-92-29 There are a number of these in numerical sequence i.e 66-249-92-30/31/32 Does anyone know what this means? Is it a bot of some kind as part of a security or anti spam...
  3. Steve at Smartmailer

    Email open rate problem

    Ok this is what happened. I sent the test message from an Outlook address I own to a hotmail address I own, it went to spam. I sent the same message from the Outlook address to Gmail address I own and it goes to inbox. I then send the template from SES to both of the above and they both end up...
  4. Steve at Smartmailer

    Email open rate problem

    But my point is that until just recently the emails with the same content via SES were getting to the inbox. Something must have changed with the way email from SES is treated. I have tried professional mail services in the past and whilst the results were good they weren't as good as SES. It's...
  5. Steve at Smartmailer

    Email open rate problem

    To be honest I have tried a mixed list too containing aol. yahoo. gmail, Hotmail and that fails also. I have also changed the virtual server to no avail.
  6. Steve at Smartmailer

    Email open rate problem

    I'm not totally sure if I understand what you mean here. My Outlook email accounts are set up with IMAP using a manual set up. I am using Mailwhizz as an interface and send via Amazon SES. The domain is hosted on a virtual server such as OVH. What does Runbox offer that I haven't got? I'm only...
  7. Steve at Smartmailer

    Email open rate problem

    I've tried sending to my own outlook/Hotmail accounts and get a mixed bag of success. I was wondering if there has been any change in policy towards mail sent by SES so I'll try sending 500 from Gmass and from Outlook mass mail as you suggest. I've played around with the link by changing the...
  8. Steve at Smartmailer

    Email open rate problem

    Interesting but I don't think that is the issue as the hotmail addresses are not old and have been responded to in the last 3 months. They are not bouncing, just not getting to the inbox as in the past.
  9. Steve at Smartmailer

    Email open rate problem

    I have had until recently email open rates of 20%+. My list is clean and mainly hotmail domain. I'm sending via Amazon SES and in recent months the open rate has dropped to 1-2% for no reason. The domain I send from and the links I use are all whitelisted. Does anyone have any ideas? Has...
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