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Installs not counting?

Hello, We works as an apps publishers but now time we are facing an issue like if anyone installing app trough our website then install is not counting on our dashboard. Only clicks showing on dashboard for that install. Are we doing any mistake?
- karan shekhawat
- Thread
- Dec 25, 2016
- Replies: 0
- Forum: Newbie Helpdesk

Attention: "role based name" email prefixes such as support, webmaster, info, contact, forum, service, affiliate, admin, traffic, partners, marketing, etc., for our member accounts are not permitted. They are acceptable for a vendor listing, but not for the member email. This is due to bulk email processors scrubbing them for delivery due to extremely high bounce rates. Please apply for membership using a personalized email prefix. Something like bob@xxxxx.com. If we discover you signed up with a role based name we will give you only one message to change it. After 3 days your account will be removed if the email is not changed.

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Installs not counting?

The Most Active and Friendliest
Affiliate Marketing Community Online!