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Voluum + Exoclick = bugs?

Discussion in 'Tracking' started by viraladv, May 30, 2015.

  1. viraladv

    viraladv Affiliate affiliate

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    I'm tracking my Exoclick campaigns using Voluum. I have two problem:
    - Costs report is wrong (Voluum amount >>>>>> Exoclick amount)
    - Currency Problem? Exoclick (€) vs Voluum ($)

    How do you manage the different time zone? I'm using different traffic sources, and i can set only 1 timezone in voluum.

    Postback url: http://main.exoclick.com/tag.php?goal=XXXXX&tag={externalid}

    Voluum traffic source tokens:

    [​IMG]

    cheers
     
  2. captain47

    captain47 Affiliate affiliate

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    Usually its the other way around (Voluum < Traffic source). I have never used the cost parameter for Exo, I think they added it recently. Hope someone else pitches in on this.

    The time zone problem is something that doesnt have a solution in Voluum (as far as I know) and a feature they are working on. See this: Traffic source's timezone feature – Customer Feedback & Support

    What I do is, I try to sync everything up to one timezone. I think Exo reports in EST and most affiliate networks report in EST.
     
    viraladv likes this.
  3. viraladv

    viraladv Affiliate affiliate

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    Ty captain47 for your answer, i have tried to send an email to the voluum support.
    Today amount spent:
    - voluum -> 1400$
    - exo -> 100€

    :(
     
  4. captain47

    captain47 Affiliate affiliate

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    Voluum support should be able to help you. Thats weird.
     
  5. ipyxelcreations

    ipyxelcreations Service Manager Service Manager affiliate

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    If you're looking to be able to change time zone on-demand for any data tables in your tracker, Thrive can do this :)

    It's super scalable and handles 10+ million clicks/day on our cloud Managed Service and all of this is on-demand.
     

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