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How to get accurate device modle?

Discussion in 'Newbie Helpdesk' started by Jane Crane, Jan 7, 2017.

  1. Jane Crane

    Jane Crane Affiliate affiliate

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    I found most device is unknown using IMobitrax,is there some good way to get accurate device modle?The traffic source has no device model tokens,such as adcash and popcash.
     
  2. tyoussef

    tyoussef Moderator moderator Service Manager affiliate

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    are you sure your version of IMobitrax is up to date ?
     
  3. Jane Crane

    Jane Crane Affiliate affiliate

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    Version is Imobitrax3.8
     
  4. tyoussef

    tyoussef Moderator moderator Service Manager affiliate

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    can you check for updates and see if there is any ?
     
  5. Jane Crane

    Jane Crane Affiliate affiliate

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    I will try to update it,thanks.
     
  6. tyoussef

    tyoussef Moderator moderator Service Manager affiliate

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    make sure you do and let us know what happen
     

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