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Hostgator - Avoid

Discussion in 'Domains and Hosting' started by Welshsparky, Feb 23, 2008.

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  1. Welshsparky

    Welshsparky Affiliate affiliate

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    Hello all

    Major Rant coming!

    I moved all my websites to my Hostgator reseller account at the end of last year. In the 3 months they have been there, Hostgator have blocked my site on 2 occasions due to CPU loads.

    They did it this week, but the best thing was they never even told me. I only found out when I noticed my site was down!!

    Needless to say I have spent the last 2 days moving all my sites (25+) to a dedicated server in the UK.

    REcommendation

    Do not use Hostgator! Their support department take on average 8 hours to answer tickets and when they do their answers are absolute tripe.

    To resolve my latest issue took 8 emails, 2 phone calls to the USA and an email to their CEO no less.
     
  2. SkinnerW

    SkinnerW Affiliate affiliate

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    This is not the first time I hear about Hostgator blocking sites due to server load, but at the same time there are many happy users...

    I guess if you have a busy site Hostgator should be avoided...
     
  3. OldWelshGuy

    OldWelshGuy Affiliate affiliate

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    If you intend hosting low level CPU traffic then HG is fine. ANYTHING off the mainstream and I would not reommend them.

    i use them, but it is only really so I have a couple more IP's, NONE of my premium sites are on there, I wouldn't trust them to take my dog for a walk, let alone play a part in my main income stream :(
     
  4. temi

    temi Facilitator affiliate

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    I think this comes back to what I have been saying about hosting companies, there is no perfect hosting company out there :( I have used hostgator for about 2 years and I rather like their services very much just like I think Heart Internet is the worst possible hosting company on the planet but I know about 2-3 people who has had not problem with their services whatsoever .
     
  5. rhyswynne

    rhyswynne Affiliate affiliate

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    I'll be honest, I'm on Hostgator and I've yet to have problems. My main site only gets 400 hits a day though. What sort of numbers are we talking about Welshsparky?
     
  6. bochgoch

    bochgoch Affiliate affiliate

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    hmmm.... like rhyswynne I'd like to know what volume of traffic you're getting. I was considering a Hostgator reseller account myself so I'd love to know where they draw the line...
     
  7. hotpop

    hotpop Affiliate affiliate

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    It's only good for some blogs or personal sites.
    To high traffic forums or other sites, VPS is good choice
     
  8. mikeinlincs

    mikeinlincs Affiliate affiliate

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    Im with hostgator and been very pleased with their service to date only had a couple of times where the servers where down for couple of minutes in the last 11 months.

    I used to be servageNOTnet thats the name I gave them, in the six months I was with them their servers where down for a total of 272 hrs or just over 11 days no refund given.

    So don't go with servage or you'll not get any.

    Mike :)
     
  9. temi

    temi Facilitator affiliate

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    When did this happen to you Mike? I have used them for about 2 years, never had any down time.
     
  10. mikeinlincs

    mikeinlincs Affiliate affiliate

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    Temi, I left them last march and moved to hostgator and not had any major problems since then. Servage had a DOSA and it took them 4 days to fix it. Just what you need when your trying to get a new site going.

    They blamed the scripts I was running + SMF for the problems, I was having with MySQL and after 90+ emails over the last 4 months I was with them, it was too much so I moved. I found out after I had moved that your ok with servage as long as you don't need to use a database.

    Mike :)
     
  11. webster007

    webster007 Affiliate affiliate

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    i have learned to stay away from gator and ipower they both are horrible in my own opinion
     
  12. skybow

    skybow Affiliate affiliate

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    I don't have big traffic but I have a few sites on HG. I like their live help because I screw things up a LOT!
     

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