most people using numbers on domain is because, country like China, not much people are educated so using number as the domain is alot they surfers easy to remember the website address.
now aday, not really need phone support to have a good support service. alot of stuff in webhosting via the phone is not clear and also doesn't mean that phone support will be there 24/7.
why place your option on a single host, you should look around the forum. There is alot of good host can handle your wordpress. And now shared hosting is getting cheaper and cheaper.
You will not see much different between SSD and SATA drive, when you just use it for normal hosting. You will see the different on media file. Best opt for a good network rather than searching for hosting drive type.
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